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Reservation Policy

Thank you for choosing The Hotel Alyeska.

Your reservation is subject to the following terms & conditions:

  • Full prepayment for stay required at time of reservation
  • Hotel Alyeska is a non-smoking property - a $250 cleaning fee will be assessed for smoking in any guest room or public area
  • All reservations are subject to $10 per night Resort Fee which provides access to an array of resort-wide services
  • All reservations are subject to 12% lodging tax
  • Rates apply to single or double occupancy; $25 charge for a third adult
  • No charge for children (under 18) staying with up to two adults using existing bedding
  • Bed type (king or two doubles) can be requested but are not guaranteed
  • Check-in time is 4 pm / Check-out time is noon
  • Late check-out is available until 6 pm (based on availability) for an additional charge of 50% of the room rate per room plus lodging tax
  • Unscheduled early departures are subject to a fee of no less than 50% of room rate per room
  • Hotel guests must be 21 or older to check-in for a reservation. Guests under the age of 21 must be accompanied by someone 21 or over during the stay. Guests age 18 or under must be accompanied by a parent or legal guardian.
  • No pets please

Cancellation Policy
Please note our cancellation policy has changed.  Payment in full is due at the time of booking.  In the event of cancelling your reservation after 4pm AKT two days (48 hours) prior to your arrival date, your deposit will be forfeit.  If you do not arrive for any reason, your reservation will be cancelled and deposit forfeit.  Once within the cancellation policy, changes and modifications will not be permitted.  Unscheduled early departures are subject to a fee of 100% of room rate per room.  Cancellations processed prior to 4pm AKT two or more days (48 hours) prior to arrival will result in a full refund. 

Minimum Night Stay Requirements
The Hotel may require a two-night minimum stay during weekends in peak winter and summer seasons (February through April, including Spring Carnival and select holiday weekends: MLK, President's Day, and June - August) and three-night minimum stay during holiday periods (Christmas, New Year's Eve, Spring Break).

Travel Agents
Room Rates are commissionable at 10%. Packages are commissionable at 10% of the room portion. Group rates are non-commissionable.

Erroneous Pricing Notice
Alyeska Resort reserves the right not to honor any published prices or coupons that it determines were erroneous due to printing, electronic or clerical error.