Lobby
TRANSFORMATION
FAQ
We’re making some exciting improvements to the lobby at Alyeska Resort!
Exciting lobby improvements are coming to Alyeska Resort!
Beginning October 5
During this time, our main lobby entrance will be temporarily closed, and guest arrival and check-in will take place through our Tram Circle entrance.
Arriving at the Resort
When arriving at Alyeska Resort:
- Continue past the main resort entrance.
- Turn right onto Tram Circle Road.
- Follow Tram Circle Road to the temporary resort entrance and check-in area.
- Our team will be there to welcome you and assist with your arrival.
Valet parking will be available at the Tram Circle entrance, and self-parking will continue to be available nearby.
Directional signage will be in place throughout the resort to help make your arrival as seamless as possible.
While our lobby may look a little different during your visit, the Alyeska experience you know and love remains the same. We appreciate your patience while we enhance our arrival experience and look forward to welcoming you!
MAP COMING SOON
FAQ
Where do I check in?
All guest arrivals and check-ins will temporarily take place at our Tram Circle entrance, where our Front Desk team will be ready to welcome you and assist with your arrival.
How do I get to the temporary entrance?
As you approach Alyeska Resort, continue past the main resort entrance and turn right onto Tram Circle Road. Follow the road to the temporary entrance and check-in area. Directional signage will be in place to help guide you along the way.
Is valet parking still available?
Yes! Valet parking will continue to be available at the temporary Tram Circle entrance. Simply pull up to the arrival area and our Valet team will assist you.
Is self-parking still available?
Yes. Guest self-parking will remain available in nearby resort parking areas. Directional signage and our team will be available to help guide you to the most convenient parking location.
What should I do with my luggage?
Our Bell and Valet teams will be available at the Tram Circle arrival area to assist with your luggage and help make your arrival as smooth and convenient as possible.
Will I still be able to access the rest of the resort?
Absolutely. Resort accommodations, restaurants, amenities and activities will remain accessible. Some routes through the resort may look a little different while improvements are underway, and signage will be available to help you navigate.
Will the Aerial Tram still be accessible?
Yes! The Aerial Tram will remain open and available to guests during this time, with the exception of scheduled maintenance closures.
The tram will be closed on:
October 5–6
October 13–November 28
The Aerial Tram is tentatively scheduled to reopen for the winter season on November 28.
Will the Nordic spa be accessible?
Yes! The Nordic Spa will remain open and available to guests during the lobby transformation.
Please note that the Nordic Spa will be closed for scheduled maintenance October 19–23.
For more information and reservations, please visit the Nordic Spa webpage.
Are dining options available during the renovation?
Yes! Our eight dining venues will remain open throughout the lobby transformation, giving you plenty of options to enjoy during your stay. Explore our dining options →
Is there an accessible entrance?
Yes. Accessible arrival and resort access will remain available throughout the lobby transformation. Our team is happy to assist with any additional needs during your arrival and stay.
Who can I contact if i have questions before arriving?
Our Resort Reservations and Guest Services teams will be happy to answer questions about your upcoming stay, arrival directions, parking or accessibility. For more information, please visit our Contact Us page.
We can be reached at 800-880-3880 or 907-754-2111.
