Dear valued Guests,

As you are likely aware, the ongoing spread of the novel coronavirus (COVID-19) has been declared a pandemic by the World Health Organization (WHO) and remains a serious public health concern around the globe.

At the local level, businesses and individuals have been encouraged to follow health and safety precautions outlined by the WHO and Centers for Disease Control (CDC) to reduce the potential for transmission.

At The Spa at Alyeska we are committed to the health and well-being of our guests and staff, as well as that of the public at large. As a result, we have instituted the following protocols:

Employee wellness checks will be conducted at the start of each shift and guest wellness checks will be conducted at booking and check-in. All guests and employees will be required to wear masks and wash hands upon entry.  Additional PPE will be used depending on treatment type and position (aprons, gloves, etc)

• Appointment times will be staggered in 15-minute increments to allow only guests from the same household to arrive together.
• The time between treatments will be extended to allow for additional disinfection between guests
• All guests will change clothing in their designated treatment room and common changing and waiting facilities will not be used
• Beverage service will be suspended
• Couples’ services, when available, will only be performed in the larger Summit Studio to allow for appropriate space and ventilation.
• Reception, restroom, and entry touchpoints will be sanitized between guests, at a minimum once per hour.
• All product testers removed from the retail areas.
• Facials and body services including scrubs and wraps will not be available until guidelines and recommendations allow
• When Fitness classes are able to resume capacity will be reduced to 6 in the room at one time including the instructor.  Guests will be asked to bring their own mats.

In addition to the measures listed above, we also reserve the right to politely ask guests to reschedule appointments should they exhibit symptoms related to COVID-19. Should such a situation arise, be assured that we will handle it with discretion and compassion.

We will continue to monitor this situation and follow the guidance of the WHO and the CDC, along with local, state and national authorities.

Thank you for your understanding, your compliance and your continued support of our spa. We have undertaken these measures with the health and wellness of our guests and staff in mind and will continue to act in their interest.

Please review COVID-19 Practice Guidance for Licensees and Facilities HERE